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Accessibility

Corn Hill Navigation is committed to removing barriers that inhibit inclusive participation, and to supporting the development and implementation of operational practices that will enable people with intellectual, developmental, and physical disabilities to fully engage in CHN’s programs.

visit our FAQs Page for more information
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INCLUSION POINT OF CONTACT

 

We want your cruise to be a very positive experience.

If you have questions about accessibility or wish to discuss your accommodation needs, please reach out to our Inclusion Point of Contact, Laura Mack, by email at [email protected] or by phone (585)626-0199.

Corn Hill Navigation has been actively working with Rochester Accessible Adventures to provide an inclusive model of operation and greater access to our Canal and River cruises for all. Here are some of the ways we are making our waterways accessible to everyone:

  • Restructured our ticketing system to inform our staff of what accommodations we may need to make on any given cruise. Let us know what accommodations you may need through booking your ticket OR reaching out to our Inclusion Point of Contact directly!
  • Developed a guided tour with Tour Blend to make our narration more accessible. The script can be read directly from your phone, or you can have access to the audio through personal headphones or hearing aids.
  • Our team is researching on board transmitters and receivers for real time audio on board to be more accessible.
  • Riverie is a no-step entry vessel with ramps leading from the parking lot to the boat and a large on-board restroom