Accessibility

Sam Patch-Departs from 12 Schoen Place Pittsford NY 14534

Riverie-Departs from 280 Exchange Blvd Rochester NY 14608

There are ramps that bring you from the parking lot to the dock area at Corn Hill Landing.

Riverie has a ramp with zero step entry for boarding for people using a wheelchair.

Ramp from the parking lot:

Ramp between the parking lot & boat boarding ramp:

Ramp to board Riverie:

Restrooms:

The restroom on the Riverie offers grab bars and room to turn a power wheelchair around.

There is an accessible restroom within the office building which you may use prior to
boarding and after you disembark.

Access to the Sam Patch utilizes a no step path from parking across the road at Schoen Place. There are a couple handicap parking spaces near Lock 32 brewing company and Aladdin’s.

*The parking tends to fill up quickly at this location, so please arrive early to find a parking space before your cruise*

The Sam Patch requires navigating steps to board.

Restrooms:

The restroom on the Sam Patch is a bit smaller (36” x 24”) and does not have grab bars.

There is an accessible portable restroom at the back of the parking lot at Schoen Place.

Amenities on the Vessels:
The following are available but may need advanced notice. Please contact our Inclusion Point of
Contact to discuss any of these amenities or indicate on your reservation form.

Hearing Loss / ASL Interpretation:
A written tour narrative can be provided to individuals with hearing loss. Staff may also utilize
speech to text tools to interact with individuals with hearing loss.

Sensory:
Our boats have a sensory pack available with headphones, sunglasses, fidget items, and other
items that passengers are welcome to use, or you may bring your own. We also have
communication cards available.

Service Animals: Only service dogs that are required because of a disability and have been trained to perform their duties are allowed on board. Please note that the service animal will be in a confined space with additional passengers. The owner is required to maintain control of the animal at all times and to clean up after the animal.

Story Boards:

When the boat moves to a different location, this may change the accessibility of boarding the vessel due to other variables. Please contact the Inclusion Point of Contact with any questions or concerns regarding the docking location of your cruise.

Brockport:

The Brockport Welcome Center has an accessible office, bathrooms, and showers.

There are two ways down to the water from the Water Street public parking lot. The ramp is about 200 feet from the parking lot. The ramp has a slope of 5 degrees and is broken into three sections with places to rest in between. Going from the top down, the first section is 37 feet, the second section is 30 feet and the last section is 18 feet long. There is a railing on one side.

When the boat moves to a different location, this may change the accessibility of boarding the vessel due to other variables. Please contact the Inclusion Point of Contact with any questions or concerns regarding the docking location of your cruise.